Who we are
BooM Adventures is committed to protecting our guest’s privacy.
Please take the time to review this privacy notice which explains what information we collect about you, how we use it, why we collect it and your rights. BooM Adventures Ltd is a company registered in England and Wales, (“BooM”, “we” or “us”) is the data controller of the personal data collected via or in connection with our website: https://boomadventures.co.uk and any associated platform we may use.
What personal data do we collect about you?
We collect personal data from you when you provide it to us directly, either through your use of this site, alternative platform or any other method. This information may include:
- Information you provide to us (e.g. your name, contact details, phone number, date of birth, gender, reviews and any other information which you may provide us with);
- Records of your interactions with us (e.g. if you contact us or interact with us on any other platform, including social media);
- Information collected for promotions, prize draws and surveys;
- Information collected automatically, using cookies and other tracking technologies (e.g. the pages you’ve viewed and whether you clicked on a link in one of our e-mails if appropriate). We may also collect information about the device you use to access our website;
- Information about when you may click on any other link or other organisations shown on our website;
- Information necessary to provide the website or provide services to you, for example guest information, ID document details, Insurance details, special medical or ability requests if you give us your consent;
- Other sources of information, such as information exchanged which are specific for specialist companies, including public registers and insurance companies, their agents or medical staff where we/they need to act on your behalf or in the interest of other guests or in an emergency; and
- Personal data about other individuals provided by you, such as those people on your booking. By providing other people’s personal data, you must be sure they agree to this and you’re allowed to provide it. You should also ensure that, where appropriate, they understand how their personal data may be used by us.
Using your personal data
Your personal data may be used in a variety of ways, please see below:
Providing you with products and services requested
We need to process your personal data so that we can manage your booking, provide you with the products and services you want to purchase and help you with any orders and refunds you may ask for.
To manage services and protect your privacy
We monitor how our services are used to help protect your personal data, detect and prevent fraud, other crimes and the misuse of services. This helps us to make sure that you can safely contact us and use our services.
We may also use personal data to respond to and manage security operations, accidents or other similar incidents, including for medical and insurance purposes.
When you leave comments on our website or any other platform, we collect the data shown either in the comments form or any other input media, and also your IP address and browser user agent string to help spam detection.
If you leave a comment on our website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you don't want to receive cookies, or want to eliminate them and want to be informed before they are stored on your computer, you can disable or delete cookies by configuring your device.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
The links to these websites will also be operated by other organisations that have their own Privacy Notices or Policies. Please make sure you read the terms and conditions and privacy notice carefully before providing any personal data on another organisation’s website as we do not accept any responsibility or liability for websites of other organisations.
Social media features
Our website may contain social media features such as Facebook, Instagram and YouTube that have their own privacy notices. Please make sure you read their terms and conditions and privacy notice carefully before providing any personal data as we do not accept any responsibility or liability for these features.
Who we share your data with
We will only collect and use your personal data if we have your consent for the products and services your request or we need to use this for other legitimate purposes, such as sharing this with regulatory authorities, use in an emergency or security reasons.
In order to provide products and/or services requested by you we may share personal data with suppliers of your trip, including hoteliers, accommodation providers, transport companies and guides. We also work with carefully selected suppliers to carry out IT functions on our behalf.
We also may need to share personal data to establish, exercise or defend our legal rights; this includes providing personal data to others for the purposes of preventing fraud and reducing risks.
When we share personal data with other organisations, we require them to keep it safe, and they must not use your personal data for their own marketing purposes, unless you have directly consented for them to do so.
We only share the minimum personal data that enable our suppliers to provide their services to you and us.
Protecting your data
We understand how important it is to protect and manage your personal data. We therefore take appropriate security measures to help protect your personal data from accidental loss and from unauthorised access, use, alteration and disclosure.
The security of yours, and your party’s data also depends on you, so you’ll still be responsible for keeping it secure and confidential.
The personal data we collect from you may be transferred to and stored at a destination outside of the UK. It will also be processed by organisations operating outside the UK but within the EU who work for us or for one of our suppliers. On extremely rare occasions this may be processed outside the EU. We put in place appropriate protections to make sure your personal data remains adequately protected and that it is treated in line with this Notice. These protections include, but not limited to, appropriate contract clauses, such as standard contract clauses approved by the UK (or the European Commission as appropriate), and appropriate security measures.
How long we retain your data
We will retain your personal data for only as long as it is necessary for the uses set out in this Privacy Notice and/or to meet legal and regulatory requirements. After this period, we will securely erase personal data. If data is needed after this period for analytical, historical, or other legitimate business purposes, we will take appropriate measures to anonymise this data.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for legitimate business or administrative, legal, or security purposes.
Please contact us by email at email@example.com if you have any questions or concerns about how we collect, store or use your personal data.
Please note that we may ask you to verify your details before we can assist you and we may need to ask you for more information to help ensure that you’re authorised to make such a request when you contact us on behalf of someone else.
We may change this Privacy Notice at any time and it is your responsibility to check it regularly on our website for any updates. If changes are significant, we will provide a prominent notice to you.